Templates Retainer
Retainer agreement template
A retainer goes wrong in two predictable places: nobody agreed what a month includes, and nobody agreed what happens to the hours that weren't used. This template settles both before the first invoice, in plain language a client will actually read.
It is a starting point, not legal advice. Have it checked for your country and your kind of work, especially if the retainer is large.
The PDF is free and needs no account. Sending it as a link instead adds read tracking and a tamper-evident e-signature — free plan, no credit card.
What's in the template.
Every section below exists to answer a question your client is silently asking. Use the example copy as a starting point and replace the specifics.
- 1
Monthly scope
Say what a month buys in a way both sides can count: hours, deliverables, or both. Vague scope is how a retainer turns into unlimited work.
“Up to 20 hours a month on agreed priorities, a monthly report of work done and next priorities, and one planning call a month.”
- 2
What isn't included
Name the things the client will assume are covered. One line here saves a difficult conversation in month three.
“Not included: ad spend and other third-party costs, and work beyond 20 hours, which is quoted before it starts.”
- 3
Fee and invoicing
Invoice each month in advance and start the month's work when it's paid. You are being paid to be available, so the money should come first.
“The Client will pay $2,000 per month. Each month is invoiced in advance and is due within 7 days of the invoice date.”
- 4
Unused time
Decide whether hours roll over. The usual answer is no, because the retainer pays for reserved capacity, not a bank of hours.
“Unused time does not roll over to the next month unless both parties agree in writing.”
- 5
Extra work and changes
Make clear how anything beyond the monthly scope gets approved and priced, so it never happens by accident.
“Work beyond the monthly scope is quoted separately and agreed in writing (email is enough) before it starts.”
- 6
Ownership
Say when the client owns what you made. Tying it to payment protects you if the last invoice is never paid.
“Once all invoices are paid in full, ownership of the final delivered work transfers to the Client. Pre-existing tools and templates stay the Freelancer's.”
- 7
Ending the retainer
A notice period gives both sides time to plan. Longer than a project contract is normal, because a retainer is ongoing.
“Either party may end this agreement with 30 days' written notice. The Client pays for work done up to the end date.”
- 8
Liability and governing law
Cap your exposure at the fees, and name the law the agreement falls under. Leave the second one as a placeholder until you know.
“Each party's total liability is limited to the fees paid or payable under this agreement. This agreement is governed by the laws of [your country or state].”
Example pricing section
Monthly retainer (up to 20 hours)
$2,000 / month
Extra hours, agreed in advance
$110 / hour
Minimum term
3 months
In ApeiroCraft these line items flow straight into the invoice after signing — nothing gets retyped.
Tips that win retainer work
- Price the retainer below your project rate only if the commitment is real: a minimum term, payment in advance, and notice to end it.
- Send a short monthly report even when the client doesn't ask. Retainers end when the client stops seeing the work.
- Review the scope every quarter. If you are always over the hours, the retainer is underpriced, not the client difficult.
- Keep the agreement and the first invoice together: when it's signed, the first month should be billed the same day.
Retainer agreements, answered.
What is a retainer agreement?
A contract where the client pays a fixed amount each month for an agreed amount of ongoing work or availability. It differs from a project contract because there is no fixed end. It runs until either side gives notice.
Should unused retainer hours roll over?
Usually not. A retainer pays for reserved capacity, and rolling hours over turns it into a prepaid bank of time that can all be called in at once. If you do allow rollover, cap it, for example one month's hours, and say so in writing.
Should a retainer be paid in advance?
Yes, in most cases. Invoicing each month in advance and starting the work once it's paid keeps unpaid work from building up. It is the main thing that separates a retainer from open-ended hourly work.
How much notice should a retainer have?
Thirty days is a common default for monthly retainers, so both sides can plan. Some freelancers add a minimum term of three months before notice can be given, which makes discounted retainer pricing reasonable.
Can the client sign this online?
Yes. Use this template in ApeiroCraft and it opens as a draft you can edit, send as a link and have e-signed in the browser. The signed monthly fee can become the first invoice in one click.
Are e-signatures legally binding? →Send it where you can watch it get signed.
This template as a tracked, e-signable link — with the invoice one click away once your client says yes.
Use this template freeStill deciding? Talk to the founder
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